About the Project: A digital platform similar to "HungerStation" or "Careem NOW," but specialized in fresh agricultural products and their derivatives (vegetables, fruits, herbs, dates, honey, dairy products, etc. ). It aims to connect farmers/traders directly with consumers (individuals or businesses) through a system for recommendations, ordering, and on-demand or scheduled delivery.
Key Responsibilities:
- Supervise all stages of the platform's development and operation.
- Manage the supplier onboarding process (farmers, food producers) and ensure they meet quality standards.
- Build user journeys (ordering, cancellation, delivery, payment, rating).
- Manage an on-ground operations team for product collection and delivery.
- Coordinate with the technical team to ensure the app is ready and the order system is accurate.
- Analyze daily data and make decisions to improve delivery times, reduce waste, and increase customer satisfaction.
- Handle challenges related to the sensitivity of agricultural products (such as spoilage, quality variation, seasonal availability).
- Maintain ongoing communication with suppliers and customers to build sustainable relationships.
Job Requirements:
- Minimum of 3 years' experience in managing operational projects or on-demand ordering and delivery platforms.
- Solid understanding of customer behavior on instant-order platforms.
- Knowledge of agricultural supply chains, seasonal cycles, and product sensitivity.
- Ability to manage relationships with farmers, traders, and end users.
- Good understanding of on-demand delivery technologies and automated matching models.
- Ability to work with cross-functional teams: operations, support, tech, and quality.
- Strong analytical and leadership skills with the ability to make real-time decisions.
Qualifications:
Education: Bachelor's degree in Business Administration, Agriculture, Logistics, or a related field.
Experience: Previous experience managing a delivery or e-commerce platform.
Preference for candidates with experience in the food or fresh produce sector.
Skills:
- Knowledge of ERP or supply chain management systems is a plus.
- Proficiency in data analysis and project management tools.
- Excellent communication skills with different groups (farmers, customers, drivers).