Key Responsibilities:
- Customer Engagement & Requirements Gathering: Act as the primary technical point of contact for prospective and existing clients during the sales cycle.
- Conduct in-depth discovery sessions, workshops, and technical deep-dives to thoroughly understand customer business objectives, technical requirements, pain points, and existing infrastructure.
- Translate complex business needs into clear, concise, and actionable technical requirements and solution designs.
- Multi-Cloud Solution Architecture & Design: Design, develop, and present innovative, scalable, secure, and cost-effective cloud architectures leveraging services across GCP, Azure, and AWS.
- Architect solutions covering IaaS, PaaS, Serverless, Data & Analytics, AI/ML, Networking, Security, DevOps, and Hybrid Cloud scenarios.
- Ensure proposed solutions align with industry best practices, compliance standards, and the customer's long-term strategic goals.
- Proposal & Solution Development: Craft comprehensive technical proposals, Statements of Work (SOWs), solution briefs, and architectural diagrams that clearly articulate the proposed solution, its benefits, and the implementation roadmap.
- Develop compelling business cases and ROI analyses to demonstrate the value and impact of proposed cloud solutions.
- Collaborate with sales, delivery, and product teams to ensure proposed solutions are deliverable, profitable, and meet customer expectations.
- Technical Presentations & Demonstrations: Deliver engaging and persuasive technical presentations, workshops, and product demonstrations to diverse audiences, from technical teams to C-level executives.
- Articulate complex technical concepts in an easy-to-understand manner, focusing on business value and outcomes.
- Best Practices & Value Delivery: Champion cloud best practices in areas such as security, cost optimization, operational excellence, reliability, and performance.
- Advise customers on cloud governance, migration strategies, and modernization pathways.
- Ensure that every proposed solution is designed to deliver the highest possible value and measurable business outcomes for the client.
- Market & Technology Leadership: Stay abreast of the latest cloud technologies, industry trends, and competitive landscapes across GCP, Azure, and AWS.
- Contribute to the development of new service offerings, intellectual property, and thought leadership content.
- Participate in industry events, conferences, and webinars as a subject matter expert.
Required Qualifications:
- Bachelor's degree in Computer Science
- 5+ years of experience in IT, with at least 3 years in a cloud architecture or engineering role.
- 2+ years of dedicated experience in a presales, consulting, or customer-facing technical role.
- Deep architectural and hands-on experience with at least two, and strong familiarity with all three, major cloud providers (Azure, GCP, AWS).
- Proven experience designing and implementing complex cloud solutions, including migrations, modernizations, and greenfield deployments.
- Strong understanding of cloud security principles, networking, identity and access management, and compliance frameworks.
- Proficiency with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, ARM Templates, Bicep).
- Experience with DevOps methodologies and CI/CD pipelines.
- Excellent communication, presentation, and interpersonal skills. Ability to articulate complex technical concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to think strategically and creatively.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
Preferred Qualifications:
- Professional-level certifications from at least on one cloud provider (e.g., Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect). Additional technology areas are plus.
- Experience with hybrid cloud architecture and containerization technologies (Docker, Kubernetes).