To represent the company in field sales targeting the B2B segment by building successful business relationships, achieving sales targets, and expanding the client base to contribute to business growth and increased revenue.
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Responsibilities
Customer Relationship Management
- Build strong relationships with interior designers, architects, contractors, and luxury homeowners.
- Regularly follow up with existing clients to ensure satisfaction and explore new opportunities.
Client Prospecting and Lead Generation
- Identify and reach out to potential clients through networking, cold calls, and visiting companies and sites.
- Study market trends and target high-value clients within the luxury product sector.
Product Presentation and Demonstration
- Deliver detailed presentations highlighting the features and benefits of products such as wallpaper, fabrics, and carpets.
- Prepare samples and mockups according to client preferences and project needs.
Order Processing and Follow-Up
- Assist clients in selecting the right products based on design needs, budget, and timelines.
- Process orders, coordinate delivery schedules, and follow up on installations to ensure customer satisfaction.
Market Research and Competitor Analysis
- Stay updated on the latest industry trends, new product launches, and competitor offerings.
- Provide suggestions for product improvements or additions based on customer feedback and market needs.
Reporting and Target Achievement
- Meet or exceed monthly and quarterly sales targets.
- Prepare regular sales reports, including customer feedback and revenue updates.
Brand Communication and Promotion
- Attend trade shows, design exhibitions, and networking events to promote the brand and expand the client base.
- Collaborate with marketing teams to execute promotional strategies and raise product awareness.
Problem Solving and Customer Support
- Handle customer complaints or issues promptly and professionally to maintain high service standards.
- Provide technical support and advice on product care and maintenance.
Territory Management
- Plan and manage daily routes and client visits to maximize time efficiency.
- Prioritize clients and projects to ensure optimal use of resources and maximize sales.
Team Collaboration
- Work closely with design and logistics teams to ensure smooth project execution.
- Provide feedback to the product development team on customer preferences and emerging trends.
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Functional and Knowledge Skills
- Solid knowledge of B2B sales techniques and strategies.
- Ability to prepare commercial offers and negotiate deals.
- Familiarity with company products and target market.
- Proficiency in CRM systems and modern sales technologies.
Managerial Skills
- Effective time management and daily planning.
- Ability to work independently and take ownership.
- Monitoring performance and analyzing sales KPIs.
Interpersonal Skills
- Excellent communication and listening skills.
- Ability to build strong professional relationships.
- Resilience under pressure and in competitive environments.
Personal Attributes
- Ambitious and proactive.
- Disciplined and punctual.
- Professional appearance and courtesy.
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Qualifications / Experience
- Diploma or Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience in B2B sales.
- Experience in the interior decoration field will be a plus point.
- Valid driving license and personal vehicle.