Implementation Consultant - KSA National
Location: Riyadh, Kingdom of Saudi Arabia
Experience: 2+ years in supply chain management or a related industry; experience with demand planning or inventory optimization tools is an advantage
Education: Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, or a related field
Languages: English and Arabic (mandatory)
About the Client
Our client is a global leader in supply chain optimization, providing advanced solutions to help businesses improve forecasting, demand planning, and inventory management. With a growing presence in the KSA market, the company partners with leading organizations across diverse industries to deliver cutting-edge technology and consulting expertise.
About the Role
As an Implementation Consultant, you will play a key role in delivering and optimizing supply chain planning solutions for clients. You will work closely with client teams and internal experts to ensure successful system deployments, provide ongoing support, and contribute to continuous improvement in supply chain processes. This role is ideal for professionals with a strong technical background and a passion for enabling operational excellence through technology.
Job Responsibilities & Accountabilities
- Implementation: Lead and support system implementation projects, including configuration, testing, and deployment tailored to client requirements.
- Technical Support: Analyze client supply chain challenges and design solutions using the companys platform and tools.
- Client Engagement: Build and maintain strong relationships with clients, ensuring full utilization of system capabilities to improve inventory and demand planning.
- Training & Documentation: Deliver client training sessions and create comprehensive documentation for configurations and customizations.
- Project Management: Coordinate project activities, track deliverables, and manage communications to ensure projects are completed on time and within scope.
- Continuous Improvement: Gather client feedback to enhance both the product and implementation processes.
- Pre-Sales Support: Provide technical expertise during pre-sales activities, including demonstrations and consultations.
- Stay informed on supply chain trends and evolving product features
Core Competencies:
- Technical Skills: Proficiency in Microsoft SQL for system customization.
- Supply Chain Knowledge: Strong understanding of supply chain concepts and application across industries.
- Communication: Strong written and verbal skills in English and Arabic, with the ability to explain technical concepts to non-technical stakeholders.
- Problem-Solving: Strong analytical and troubleshooting abilities.
- Collaboration: Proactive team player able to work across functions.
- Flexibility: Willingness to travel as required..
Only shortlisted candidates shall be contacted.