Groups & Events Coordinator
Application Deadline: 30 September 2025
Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Saudi Arabia - Yanbu
Compensation: ر.س4,000 - ر.س4,500 / month
Description
Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.Key Responsibilities
- Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Director of Groups & Events and all sales associates.
- Constantly gather, understand and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.
- Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.
- Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.
- Follow all directions and guidelines shared by the Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear.
- Keep all colleagues abreast of all information from the client which maybe vital to timely response.
- Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realising the importance of such in order to ensure anticipated results.
- Assume responsibility for small groups as assigned by the Director of Groups & Events following all department sales and planning procedures precisely and at all times.
- Handle all type of events under the supervision of Director of Groups & Events.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise
EDUCATION: Equivalent to High School Diploma or Hotel Apprenticeship.EXPERIENCE: Minimum one (1) years experience in a 5 star hotel preferably in Sales or Banqueting.
LANGUAGE: Ability to work and communicate in a multinational environment:
Arabic language – excellent oral and written skills
English – excellent oral and written skills
Additional language – beneficial
COMPETENCIES: To fill this position the candidate must have:
Negotiation skills
Selling skills
Knowledge of food and menu preparation, service and presentation as well as pricing and cost strategies.
TECHNICAL COMPETENCIES: Computer literacy adapted to the field of Groups & Events:
Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
Micros Fidelio Opera and Sales & Catering
INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
People Oriented
Passionate for European luxury
Entrepreneurial
Straightforward
Integer
Team player
Open to new ideas and visions
Flexible
Can do attitude at all times
Effective communication skills