Key Responsibilities:
- Installation and Setup: Overseeing the installation and connection of new appliances, ensuring they are properly configured and functioning according to specifications.
- Troubleshooting and Repair: Diagnosing and repairing a wide range of appliance malfunctions, including electrical, mechanical, and plumbing issues.
- Maintenance: Performing routine maintenance checks and services on appliances to prevent future breakdowns and ensure optimal performance.
- Customer Service: Providing excellent customer service by explaining technical issues clearly, offering solutions, and ensuring customer satisfaction.
- Technical Guidance: Mentoring and training junior technicians, sharing knowledge and best practices in appliance repair.
- Inventory Management: Managing parts inventory to ensure timely repairs and minimize downtime.
- Documentation: Maintaining accurate records of repairs, maintenance, and service calls.
- Safety Compliance: Ensuring all work is performed safely and in accordance with safety regulations and guidelines.
Skills and Qualifications:
- 3 to 5 years relevant experience in appliance repair and maintenance in KSA.
- Technical Proficiency: Strong technical skills in appliance repair, including electrical, mechanical, and plumbing systems.
- Problem-Solving: Ability to diagnose and troubleshoot complex appliance issues effectively.
- Communication Skills: Excellent communication skills to explain technical information to customers and colleagues.
- Customer Service: Ability to provide excellent customer service and build rapport with clients.
- Physical Stamina: Ability to lift heavy appliances and work in various environments.
- Attention to Detail: Accuracy in diagnosing and repairing appliances, as well as maintaining records.
- Teamwork: Ability to work effectively with other technicians and collaborate with customer service teams.
Job Type: Full-time
Application Question(s):
- What is your current location?
- what is your current salary?
- what is your expected salary?
Experience:
- appliance repair and maintenance : 3 years (Required)
Language:
- Do you speak Arabic? (Required)
License/Certification:
- KSA Driving \license (Required)