Principle accountabilities
- Supervise and manage the daily activities of the collections.
- Develop and implement effective collection strategies and procedures.
- Monitor ageing report regularly and arrange collections follow ups plans accordingly.
- Ensure compliance with company collections & bad debt policies and applicable laws and regulations.
- Update daily collections (cash/chq/tt) with finance dept.
- Prepare and present regular reports on collection activities and performance metrics.
- Collaborate with other departments to resolve customer disputes and improve collection processes.
- Identify and address potential risks of bad debts or slowing down of payments and implement preventive measures proactively.
Experience Requirements:
- Bachelor's degree in finance, accounting, business administration, or related field.
- Minimum of 3 years of experience in collections management or related role.
- Ability to make the right decisions on time.
- Excellent communication, negotiation, and interpersonal skills.
- Knowledge of debt collection laws and regulations.
- Proficiency in Microsoft Office Suite and collections software.
- Strong analytical and problem-solving abilities.
Ability to handle stressful situations and difficult conversations professionally.
Job Type: Full-time
Pay: ﷼7,000.00 - ﷼8,000.00 per month