Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
Careem BIKE (a Careem Vertical) is now in Madinah KSA - introducing the first public network of electric bicycles and scooters. We are excited to help improve quality of life and encourage healthier living in the Kingdom of Saudi Arabia. The Careem BIKE stations in Medina advance Saudi Arabia’s sustainability agenda which is being delivered through Vision 2030 and the Saudi Green Initiative. We are looking for talented colleagues to join us in this exciting journey.
What you'll do
- Be a vital part of our daily field audits of bike stations, checking for availability, cleanliness, and usage.
- Assist in monitoring station heatmaps and share your insights on rebalancing shifts to keep everything running smoothly.
- Help us document and report any operational issues, such as vandalism or outages, so we can address them promptly.
- Work closely with our warehouse staff to coordinate charging and maintenance workflows, ensuring our fleet is always ready to go!
- Keep track of trip issues, support tickets, and downtime patterns to help us improve our services.
- Support vendor coordination during pop-up activations or peak seasons, making sure everything is organized and efficient.
What you'll need
- Saudi national
- Results-driven and proactive mindset with awesome organizing skills
- Proven ability to juggle multiple competing priorities and adjust with changing business needs
- Strong communication skills in Arabic and English (written and spoken)
- Coop training should be a graduation requirement by the university or college.
- GPA of 3.5 and higher
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.